The last thirty years have seen an evolution in the implementation of ICT in companies. In a first phase, the main use was to support purely operational functions, such as logistics management, inventory organization and purely administrative tasks. In a second phase they were used to stimulate the flow of information, making a contribution in the Middle Management range, up to the third and last phase which corresponds to the use of technologies as fundamental levers for the definition of strategies in favor of the top. management. Therefore, new business models have been developed and the Multi - Sided Platform (MSP) represents the new paradigm for setting business models. In this process of Digital Transformation in companies, Human Capital plays a fundamental role: in managing change it is necessary, at a team level but also as a single resource. Human resources are a key resource in digital transformation processes, but strategic alignment is necessary to guide the company towards these goals and therefore e- leadership becomes a key element in the digitalization and innovation process of companies. This article analyzes the current digital transformation of companies, identifying the new models of human resource management and the new skills required

Digital transformation in companies and human resources management

Angela Carelli
;
Ilenia Bravo
2024-01-01

Abstract

The last thirty years have seen an evolution in the implementation of ICT in companies. In a first phase, the main use was to support purely operational functions, such as logistics management, inventory organization and purely administrative tasks. In a second phase they were used to stimulate the flow of information, making a contribution in the Middle Management range, up to the third and last phase which corresponds to the use of technologies as fundamental levers for the definition of strategies in favor of the top. management. Therefore, new business models have been developed and the Multi - Sided Platform (MSP) represents the new paradigm for setting business models. In this process of Digital Transformation in companies, Human Capital plays a fundamental role: in managing change it is necessary, at a team level but also as a single resource. Human resources are a key resource in digital transformation processes, but strategic alignment is necessary to guide the company towards these goals and therefore e- leadership becomes a key element in the digitalization and innovation process of companies. This article analyzes the current digital transformation of companies, identifying the new models of human resource management and the new skills required
2024
978-3-031-28291-1
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11580/105303
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