The relevance of relationships in the Value Creation Process: Analysis of SCM in the chemical-pharmaceutical sector

This work, through an empirical research (Jayaram, Kannan and Tan model), aims at analysing, at the same time, the effect of “structural mechanisms” and “relationships building” factors on the value creation process in the Supply Chain. The two factors have been chosen among others, as they have been considered able to improve the internal and external processes of the firm and the Supply Chain, and in consequence, able to influence the value creation process of the Supply Chain Management. The research has been directed to the chemical and pharmaceutical sector of the Southern Lazio (Italy) and a factorial analysis, using the software SPSS (16.0) which has been performed in order to verify the influence of these factors in value creation process of the Supply Chain. The outcomes confirm the positive contribute in the value creation process for companies that take care of the relationships among the stakeholders in the management process of the supply chain (the “relationships building” factor) and, in parallel with the analysis of the same process, the secondary role of the “structural mechanisms” factor has been highlighted.