LA MODERNIZZAZIONE DIGITALE DELLA PUBBLICA AMMINISTRAZIONE TRA INTERVENTI LEGISLATIVI E BIG DATA

The digitalization of the public administration is one of the main innovations that has marked the organization of administrative activity; has affected in particular the individual procedures by establishing significant changes in relations with the users of the various administrative services. Technology has therefore entered the daily life mechanisms of the public administration, the same theme of administrative simplification is inevitably linked to the digitization of the public administration. The analysis on the theme of Open Government Data shows how the transformations taking place are profoundly changing spaces and repertoires of public participation and of the relationship between public and private, between PA and citizens. The web increasingly represents a new connective fabric that brings together the different dimensions of public action (individual and collective, global and local, virtual and real), and that causes an empowerment process for citizens to develop. In recent years many scholars have placed the diffusion of big data technologies at the center of their research, that is, the massive collection of data and information from the most disparate sources. E-government can use big data to find out the trends and patterns of people's behavior on social networks so that the government can provide a better, effective and efficient service. Digitization then also becomes the main vehicle to comply with the transparency and disclosure obligations which all administrations must comply with. The objective of this contribution is to provide specific reading tools for the new public management school based on digitalization, on Open Government Data, on Big Data through a qualitative analysis that highlights the limits of this research linked to the cultural gap and the protection of the right to privacy.