The need to guide the action of environmental hygiene companies towards the objectives of a new normative and legislative constraints is one of the main points on which the huge transformation process in relations traditionally held with internal and external individuals is based. This requires the re-design, for the next few years, of the management system of environmental hygiene services from prevention right through to the entire life cycle of the resource of materials, its extraction, from the finished product right through to waste and the RI products considering best possible solutions. The trend lies in favouring the instrument of assessment of the life cycle of processes and products, developing eco design and industrial ecology solutions, to the advantage of a production of eco-compatible goods, increasing the instruments of approval of this system through systematic environmental control, risk analysis, LCA-LCI, the development of environmental and product certifications. The hypothesis subject to control in this contribution is that transposition of the S-D-logic paradigm for environmental hygiene services is capable of achieving the objectives in question. In particular, this seems possible due to the concepts of co-creation of value, relational approach and reticular structures as vital elements for the competitive advantage in this area of business.
Service Dominant Logic in the co-creation of value in environmental hygiene services
TREQUATTRINI, Raffaele;RUSSO, Giuseppe
2009-01-01
Abstract
The need to guide the action of environmental hygiene companies towards the objectives of a new normative and legislative constraints is one of the main points on which the huge transformation process in relations traditionally held with internal and external individuals is based. This requires the re-design, for the next few years, of the management system of environmental hygiene services from prevention right through to the entire life cycle of the resource of materials, its extraction, from the finished product right through to waste and the RI products considering best possible solutions. The trend lies in favouring the instrument of assessment of the life cycle of processes and products, developing eco design and industrial ecology solutions, to the advantage of a production of eco-compatible goods, increasing the instruments of approval of this system through systematic environmental control, risk analysis, LCA-LCI, the development of environmental and product certifications. The hypothesis subject to control in this contribution is that transposition of the S-D-logic paradigm for environmental hygiene services is capable of achieving the objectives in question. In particular, this seems possible due to the concepts of co-creation of value, relational approach and reticular structures as vital elements for the competitive advantage in this area of business.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
