The optimization and automation processes taking place in industry to face globalization are significantly increasing the complexity of productive processes. The high complexity requires the adoption of sophisticated methods to manage any emergency situations that may arise in case of an accident. In this context the simulation approach is one of the most innovative tool to manage emergency conditions. Simulation tools seek to represent the different scenarios that may occur and its consequences. The objective of the present research is to develop a simulation model which analyzes emergency scenarios and the impact that the operation and man's decisions on the emergency management. The paper aims to develop a simulator model for approaching emergency management and human errors in industrial and critical infrastructure. A real case study is analyzed.
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