The purpose of the paper is to present the results of a survey designed to determine the training requirements that a “peer” should acquire in order to perform “evaluation” activities, with specific reference to the Common Assessment Framework (CAF) model in the public sector. The paper has strong empirical connotations and is essentially based on a questionnaire given to evaluators/self-evaluators to identify the problems emerging with the application of the CAF model in administrations that have adopted it. For this reason, the paper presents original data and information in order to identify the training needs of individuals that actually use CAF, starting from the assumption that the training of evaluators is the primary condition for promoting the adoption and diffusion of CAF in Italian public administrations and thus maximizing its benefits.
Peer evaluation as a tool to develop benchmarking in the public administrations: a survey to identify a common training scheme
CAPPELLI, Lucio;
2009-01-01
Abstract
The purpose of the paper is to present the results of a survey designed to determine the training requirements that a “peer” should acquire in order to perform “evaluation” activities, with specific reference to the Common Assessment Framework (CAF) model in the public sector. The paper has strong empirical connotations and is essentially based on a questionnaire given to evaluators/self-evaluators to identify the problems emerging with the application of the CAF model in administrations that have adopted it. For this reason, the paper presents original data and information in order to identify the training needs of individuals that actually use CAF, starting from the assumption that the training of evaluators is the primary condition for promoting the adoption and diffusion of CAF in Italian public administrations and thus maximizing its benefits.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
