About the effect of tailored energy feedback on space heating consumption and indoor air temperature in social housing buildings: An experimental investigation

Providing the occupants with tailored feedback on their energy consumptions can be an effective method to help the users to adopt energy-efficient behaviours. However, in specific contexts such as the social housing, this may be challenging, due to the peculiarities and the economic constraints of the end-users, which make them vulnerable and needing a proper design of the information. Nevertheless, there is a lack of detailed studies in the literature analysing the effects of personalized energy feedback on the space heating consumption and the indoor air temperatures in the social housing sector. This paper aims to evaluate the effects on space heating consumption and indoor air temperature of a personalized feedback campaign delivered in three social housing buildings consisting of 27 apartments in Mediterranean climate. To this end, a personalized feedback campaign was designed and developed, providing for the use of disaggregated energy consumption indicators to show the location of excessive thermal energy consumptions. The daily thermal energy consumptions, as well as the indoor air temperatures of the single dwellings, were monitored daily for over four heating seasons and their variations were analysed before and after the implementation of the personalized feedback. A saving in normalized natural gas consumption of the buildings was found on average equal to −14,8% after the feedback campaign, with no significant variations in the indoor air temperatures. However, some critical issues have been highlighted in the response of individual end-users to the feedback provided. A greater propensity of the occupants to regulate the indoor air temperature through the thermostatic radiator valves in the unoccupied rooms of the house was also observed after the occurrence of the feedback campaign.